Privacy Policy

Effective Date: March 1, 2026

Welcome to 7Bet Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.7bet.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Controller and Contact Information

7Bet Casino is operated by 7Bet Ltd, a company registered in the United Kingdom.

Registered Address: 123 Casino Street, London, UK, WC2N 5DU

Email: [email protected]

Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following data about you:

Personal Identification Information: name, date of birth, gender, nationality, and contact details (email address, phone number, postal address).
Account Information: username, password, account preferences, and transaction history.
Verification Data: identity verification documents, proof of address, and other information required to comply with legal and regulatory obligations.
Payment Information: payment card details, bank account information, and billing address.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your account and access to our services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
To process your deposits, withdrawals, and other transactions.
To communicate with you, including responding to your inquiries and sending important notices.
To improve and personalise our services and website.
To prevent fraud, money laundering, and other criminal activities.
To send you marketing communications where you have consented to receive them.
To comply with legal obligations and protect our rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where you have given it (e.g., marketing communications).
Performance of a contract with you (e.g., providing gaming services).
Compliance with legal obligations (e.g., identity verification).
Our legitimate interests, such as fraud prevention, improving services, and marketing, provided these do not override your rights.

5. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment service providers and financial institutions to process transactions.
Third-party service providers who help us operate our business, such as IT service providers, marketing agencies, and customer support.
Affiliates and partners for marketing and promotional purposes, only with your consent.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

Your information may be transferred to, and stored at, destinations outside the UK, including countries that may not have the same data protection laws as the UK. Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Our website uses SSL encryption to secure data transmissions.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymised.

9. Your Rights

You have the following rights under UK data protection law:

Access: Request a copy of your personal data we hold.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data in certain circumstances.
Restriction: Request restriction of processing in certain situations.
Objection: Object to processing based on legitimate interests or direct marketing.
Data Portability: Request transfer of your personal data to another controller.
Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We may ask you to verify your identity before responding to your request.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. For detailed information, please refer to our Cookie Policy.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically.

13. Complaints

If you have any concerns about our processing of your personal data, please contact us at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk
Phone: 0303 123 1113

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]
Phone: +44 20 7946 0123
Address: 123 Casino Street, London, UK, WC2N 5DU